General Terms and Conditions

Check-in and Check-out

Check-in is from 3:00 p.m. to 6:00 p.m. on the day of arrival. In the case of arrival outside the indicated time slot we remain available to arrange different arrival times if possible.

Upon check-in before handing over the keys, all guest documents and a security deposit agreed upon at the time of booking will be requested.

Check-out must be no later than 9:00 am.
Late check-out not previously agreed upon will result in a fine.

When the guest leaves the apartment, an inspection of the apartment follows. If the apartment is found to be in good condition the security deposit will be returned; while in case of breakage or damage a payment equal to the cost of repair will be required.

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Regulations

Animals are not allowed.

Smoking is prohibited inside the facility.

After 10 p.m. silence is requested in respect of other guests present.

Please maintain a suitable behavior, which at no time of the day and in no way damages the tranquility of others.

Access to the facility is permitted only to those accommodated.

No more people than the number of people established at the time of booking are allowed to be accommodated. The owner reserves the right to refuse entry to the accommodation if this condition is not observed.

The apartment is perfectly clean and tidy, we kindly ask for a respect of the accommodation for a more pleasant stay. We also invite you to take your garbage to the appropriate collection points.

We ask for the utmost respect for the equipment and utensils that are provided to you, in case they are damaged we ask you to notify us so that we can offer everyone the best comfort.

For all sports equipment (skis, boots, etc.) there is the designated room where there are heated lockers, so we ask that you do not bring them to the apartment.

Out of respect for the environment, it is asked not to make unnecessary waste. Before going out it is a good idea to close the windows to check the gas, water, electricity and televisions are turned off.


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Booking and cancellation terms

At the time of booking confirmation we require 30% of the total stay as a deposit to be paid by bank transfer within 48 hours from the date of booking. Alternatively, the fee will be taken from the credit card provided.

The total balance must be made upon arrival at the time of check-in.
The offer amount must be paid in full regardless of late arrival or early departure and regardless of the non-attendance of one or more persons.

It is possible to cancel the reservation up to 60 days before the stay without penalty.

In case of cancellation 60 days before arrival, the entire amount of the deposit will be retained as a penalty.

In case of cancellation 6 days before arrival or in case of "no show" we require, as a penalty, payment of the total amount of the stay.